SMS Communication Policy

This SMS Communication Policy is provided for customers, business contacts, telecom reviewers, and other visitors. It explains GMIC AI INC's SMS practices and does not create a separate contract beyond our Terms of Service or any written agreement.

1. Overview

GMIC AI INC ("GMIC," "we," "our," or "us") may use SMS messages to communicate with users, customers, prospects, vendors, partners, and business contacts about AI voice solutions, wearable microphone systems, business communication services, hardware projects, ODM/OEM inquiries, demos, support, and related technology services.

SMS messages are used for conversational and transactional business purposes. SMS consent is not a condition of purchase.

2. Who May Receive Messages

GMIC sends SMS messages only to people who have directly interacted with us, submitted a form, requested a demo, called our business number, scheduled a meeting, contacted support, provided a mobile number for business follow-up, or have an existing business or professional relationship with us.

We may also respond by SMS when a person contacts GMIC in a business context where a text response is appropriate.

3. Types of Messages

Messages may include:

• missed call follow-ups;
• customer support responses;
• appointment scheduling and meeting coordination;
• demo scheduling, reminders, and follow-ups;
• AI voice solution inquiries and technical coordination;
• wearable microphone solution follow-ups;
• business communication updates;
• hardware, ODM/OEM, Telalive, or Hearit.ai inquiry responses; and
• customer portal, resource, or demo summary links related to a requested business interaction.

4. Message Frequency and Costs

Message frequency varies based on your interaction with GMIC, your inquiry, the status of a demo or support request, and the communications needed for the business relationship.

Message and data rates may apply. Your mobile carrier may charge fees for SMS messages depending on your plan.

5. Opt-Out and Help

Reply STOP to opt out. After you reply STOP, we will process the opt-out request for the applicable messaging program and will not send further SMS messages unless you later re-initiate communication or provide renewed consent where appropriate.

Reply HELP for help. You may also contact us at trigg@gmic.ai or (669) 900-0008.

6. Mobile Number Privacy

Mobile phone numbers, SMS opt-in data, and messaging consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may use service providers solely to operate the messaging program, deliver messages, maintain records, provide support, host services, protect systems, or comply with law. These providers are permitted to use SMS-related information only as needed to provide services to GMIC or as otherwise required by law.

7. No Unsolicited Bulk Marketing

GMIC does not send unsolicited bulk marketing messages. Our SMS communications are tied to business interactions, customer support, appointment coordination, demo activity, technical coordination, or an existing business relationship.

8. Contact

For SMS questions or support, contact GMIC AI INC at trigg@gmic.ai or (669) 900-0008.

GMIC AI INC
300 S Harbor Blvd, Suite 1020
Anaheim, CA 92805